Terms & Conditions Of Business
- Please note that the following undertakings do not form part of our ‘normal service’: cutting doors; uplifting old flooring; moving furniture; and taking rubbish. We will undertake these ‘optional services’ for an additional charge. Please contact us for further details.
- Any item that is ‘ordered-in’ is classed as a special order item and is non-returnable.
- ‘Stock items’ can be returned within 28 days (with the original invoice) for a refund or part exchanged/credit noted without the invoice.
- The original invoice is required when collecting items.
- All materials must be paid for in full before leaving the building.
- If you wish to cancel or change a fitting date at least 48 hours notice is required otherwise there will be an additional charge
- Thank you for choosing Medway Flooring Centre.